dLocal incident

[Cardnet] Apparent incident with payment processing in Dominican Republic

Major Resolved View vendor source →

dLocal experienced a major incident on May 21, 2026 affecting Dominican Republic - Payment Processors, lasting 2h 5m. The incident has been resolved; the full update timeline is below.

Started
May 21, 2026, 06:23 PM UTC
Resolved
May 21, 2026, 08:29 PM UTC
Duration
2h 5m
Detected by Pingoru
May 21, 2026, 06:23 PM UTC

Affected components

Dominican Republic - Payment Processors

Update timeline

  1. investigating May 21, 2026, 06:23 PM UTC

    We have identified some processing issues with Cardnet in Dominican Republic. We have contacted the processor and we will provide an update as soon as it becomes available.

  2. investigating May 21, 2026, 07:57 PM UTC

    Problem is on dLocal's end - not reachin

  3. resolved May 21, 2026, 08:29 PM UTC

    This incident has been resolved.