dLocal incident

[BANCO CSF S/A] Apparent incident with payment processing in Brazil

Minor Resolved View vendor source →

dLocal experienced a minor incident on May 19, 2026 affecting Brazil - Payment Processors, lasting 2h 13m. The incident has been resolved; the full update timeline is below.

Started
May 19, 2026, 05:37 AM UTC
Resolved
May 19, 2026, 07:50 AM UTC
Duration
2h 13m
Detected by Pingoru
May 19, 2026, 05:37 AM UTC

Affected components

Brazil - Payment Processors

Update timeline

  1. investigating May 19, 2026, 05:37 AM UTC

    We have identified some processing issues with BANCO CSF S/A in Brazil. We have contacted the processor and we will provide an update as soon as it becomes available.

  2. resolved May 19, 2026, 07:50 AM UTC

    This incident has been resolved.