dLocal incident

[BANCO NACIONAL DE COSTA RICA and BAC] Apparent incident with payment processing in Costa Rica

Minor Resolved View vendor source →

dLocal experienced a minor incident on May 17, 2026 affecting Costa Rica - Payment Processors, lasting 2h 15m. The incident has been resolved; the full update timeline is below.

Started
May 17, 2026, 06:23 AM UTC
Resolved
May 17, 2026, 08:38 AM UTC
Duration
2h 15m
Detected by Pingoru
May 17, 2026, 06:23 AM UTC

Affected components

Costa Rica - Payment Processors

Update timeline

  1. investigating May 17, 2026, 06:23 AM UTC

    We have identified some processing issues with BANCO NACIONAL DE COSTA RICA and BAC in Costa Rica. We have contacted the processor and we will provide an update as soon as it becomes available.

  2. resolved May 17, 2026, 08:38 AM UTC

    This incident has been resolved.