dLocal incident

[Doku] Apparent incident with payment processing in Indonesia

Minor Resolved View vendor source →

dLocal experienced a minor incident on May 15, 2026 affecting Indonesia - Payment Processors, lasting 11m. The incident has been resolved; the full update timeline is below.

Started
May 15, 2026, 07:54 PM UTC
Resolved
May 15, 2026, 08:06 PM UTC
Duration
11m
Detected by Pingoru
May 15, 2026, 07:54 PM UTC

Affected components

Indonesia - Payment Processors

Update timeline

  1. investigating May 15, 2026, 07:54 PM UTC

    We have identified some processing issues with Doku in Indonesia. We have contacted the processor and we will provide an update as soon as it becomes available.