dLocal incident

[Doku] Apparent incident with payment processing in Indonesia

Minor Resolved View vendor source →

dLocal experienced a minor incident on May 15, 2026 affecting Indonesia - Payment Processors, lasting 2m. The incident has been resolved; the full update timeline is below.

Started
May 15, 2026, 11:51 AM UTC
Resolved
May 15, 2026, 11:53 AM UTC
Duration
2m
Detected by Pingoru
May 15, 2026, 11:51 AM UTC

Affected components

Indonesia - Payment Processors

Update timeline

  1. investigating May 15, 2026, 11:51 AM UTC

    We have identified some processing issues with Doku in Indonesia. We have contacted the processor and we will provide an update as soon as it becomes available.

  2. resolved May 15, 2026, 11:53 AM UTC

    This incident has been resolved.