dLocal incident

[Kushki (Banco Internacional)] Apparent incident with payment processing in Ecuador

Minor Resolved View vendor source →

dLocal experienced a minor incident on April 15, 2026 affecting Ecuador - Payment Processors, lasting 20m. The incident has been resolved; the full update timeline is below.

Started
Apr 15, 2026, 05:46 AM UTC
Resolved
Apr 15, 2026, 06:06 AM UTC
Duration
20m
Detected by Pingoru
Apr 15, 2026, 05:46 AM UTC

Affected components

Ecuador - Payment Processors

Update timeline

  1. investigating Apr 15, 2026, 05:46 AM UTC

    We have identified some processing issues with Kushki (Banco Internacional) in Ecuador. We have contacted the processor and we will provide an update as soon as it becomes available.

  2. resolved Apr 15, 2026, 06:06 AM UTC

    This incident has been resolved.