dLocal incident

[BANCO DAVIVIENDA, S.A.] Apparent incident with payment processing in Colombia

Minor Resolved View vendor source →

dLocal experienced a minor incident on April 17, 2026 affecting Colombia - Payment Processors, lasting 1h 31m. The incident has been resolved; the full update timeline is below.

Started
Apr 17, 2026, 05:27 AM UTC
Resolved
Apr 17, 2026, 06:58 AM UTC
Duration
1h 31m
Detected by Pingoru
Apr 17, 2026, 05:27 AM UTC

Affected components

Colombia - Payment Processors

Update timeline

  1. investigating Apr 17, 2026, 05:27 AM UTC

    We have identified some processing issues with BANCO DAVIVIENDA, S.A. in Colombia. We have contacted the processor and we will provide an update as soon as it becomes available.

  2. resolved Apr 17, 2026, 06:58 AM UTC

    This incident has been resolved.