dLocal incident

[Openpay] Apparent incident with payment processing in Mexico

Minor Resolved View vendor source →

dLocal experienced a minor incident on April 19, 2026 affecting Mexico - Payment Processors, lasting 21m. The incident has been resolved; the full update timeline is below.

Started
Apr 19, 2026, 08:56 AM UTC
Resolved
Apr 19, 2026, 09:18 AM UTC
Duration
21m
Detected by Pingoru
Apr 19, 2026, 08:56 AM UTC

Affected components

Mexico - Payment Processors

Update timeline

  1. investigating Apr 19, 2026, 08:56 AM UTC

    We have identified some processing issues with Openpay in Mexico. We have contacted the processor and we will provide an update as soon as it becomes available.

  2. resolved Apr 19, 2026, 09:18 AM UTC

    This incident has been resolved.