dLocal incident

[Nequi] Apparent incident with payment processing in Colombia

Minor Ongoing View vendor source →

dLocal is currently experiencing a minor incident affecting Colombia - Payment Processors, which began 2h ago. The vendor's full update timeline is below.

Started
May 09, 2026, 06:50 PM UTC
Resolved
Ongoing
Duration
● 1h 30m
Detected by Pingoru
May 09, 2026, 06:50 PM UTC

Affected components

Colombia - Payment Processors

Update timeline

  1. investigating May 09, 2026, 06:50 PM UTC

    We have identified some processing issues with NEQUI in COLOMBIA. We have contacted the processor and we will provide an update as soon as it becomes available.