dLocal incident

[Cielo] Apparent incident with payment processing in Brazil

Minor Resolved View vendor source →

dLocal experienced a minor incident on May 8, 2026 affecting Brazil - Payment Processors, lasting 1h 43m. The incident has been resolved; the full update timeline is below.

Started
May 08, 2026, 02:14 PM UTC
Resolved
May 08, 2026, 03:57 PM UTC
Duration
1h 43m
Detected by Pingoru
May 08, 2026, 02:14 PM UTC

Affected components

Brazil - Payment Processors

Update timeline

  1. investigating May 08, 2026, 02:14 PM UTC

    We have identified some processing issues with Cielo in Brazil. We have contacted the processor and we will provide an update as soon as it becomes available.

  2. resolved May 08, 2026, 03:57 PM UTC

    This incident has been resolved.