dLocal incident

[Mpesa] Apparent incident with payment processing in Kenya

Minor Resolved View vendor source →

dLocal experienced a minor incident on May 7, 2026 affecting Kenya - Payment Processors, lasting 9h 4m. The incident has been resolved; the full update timeline is below.

Started
May 07, 2026, 01:22 PM UTC
Resolved
May 07, 2026, 10:26 PM UTC
Duration
9h 4m
Detected by Pingoru
May 07, 2026, 01:22 PM UTC

Affected components

Kenya - Payment Processors

Update timeline

  1. investigating May 07, 2026, 01:22 PM UTC

    We have identified some processing issues with Mpesa in Kenya. We have contacted the processor and we will provide an update as soon as it becomes available.

  2. investigating May 07, 2026, 04:47 PM UTC

    We are working on resolving the issue , we will share more updates soon

  3. resolved May 07, 2026, 10:26 PM UTC

    This incident has been resolved.