dLocal incident

[Picpay] Apparent incident with payment processing in Brazil

dLocal experienced a minor incident on May 6, 2026 affecting Brazil - Payment Processors, lasting 25m. The incident has been resolved; the full update timeline is below.

Started: May 06, 2026, 10:31 AM UTC
Resolved: May 06, 2026, 10:57 AM UTC
Duration: 25m
Detected by Pingoru: May 06, 2026, 10:31 AM UTC

Affected components

Brazil - Payment Processors

Update timeline

investigating May 06, 2026, 10:31 AM UTC

We have identified some processing issues with Picpay in Brazil. We have contacted the processor and we will provide an update as soon as it becomes available.
resolved May 06, 2026, 10:57 AM UTC

This incident has been resolved.

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