dLocal incident

[Interswitch] Apparent incident with payment processing in Nigeria

Minor Resolved View vendor source →

dLocal experienced a minor incident on May 5, 2026 affecting Nigeria - Payment Processors, lasting 4h 55m. The incident has been resolved; the full update timeline is below.

Started
May 05, 2026, 06:30 AM UTC
Resolved
May 05, 2026, 11:25 AM UTC
Duration
4h 55m
Detected by Pingoru
May 05, 2026, 06:30 AM UTC

Affected components

Nigeria - Payment Processors

Update timeline

  1. investigating May 05, 2026, 07:20 AM UTC

    We have identified some processing issues with Interswitch in Nigeria. We have contacted the processor and we will provide an update as soon as it becomes available.

  2. investigating May 05, 2026, 07:21 AM UTC

    We are continuing to investigate this issue.

  3. investigating May 05, 2026, 09:59 AM UTC

    Processor is still working on resolving this , no ETA provided ..

  4. resolved May 05, 2026, 11:25 AM UTC

    This incident has been resolved.