dLocal incident

[Banco Davivienda] Apparent incident with payment processing in Colombia

Minor Resolved View vendor source →

dLocal experienced a minor incident on October 1, 2026 affecting Colombia - Payment Processors, lasting 2h 6m. The incident has been resolved; the full update timeline is below.

Started
Oct 01, 2026, 12:31 AM UTC
Resolved
Oct 01, 2026, 02:38 AM UTC
Duration
2h 6m
Detected by Pingoru
Oct 01, 2026, 12:31 AM UTC

Affected components

Colombia - Payment Processors

Update timeline

  1. investigating Oct 01, 2026, 12:31 AM UTC

    We have identified some processing issues with Banco Davivienda in Colombia. We have contacted the processor and we will provide an update as soon as it becomes available.

  2. resolved Oct 01, 2026, 02:38 AM UTC

    This incident has been resolved.