dLocal incident

[Airtel] Apparent incident with payment processing in Kenya

Minor Resolved View vendor source →

dLocal experienced a minor incident on September 16, 2026 affecting Kenya - Payment Processors, lasting 1m. The incident has been resolved; the full update timeline is below.

Started
Sep 16, 2026, 04:01 PM UTC
Resolved
Sep 16, 2026, 04:02 PM UTC
Duration
1m
Detected by Pingoru
Sep 16, 2026, 04:01 PM UTC

Affected components

Kenya - Payment Processors

Update timeline

  1. investigating Sep 16, 2026, 04:01 PM UTC

    We have identified some processing issues with Airtel in Kenya. We have contacted the processor and we will provide an update as soon as it becomes available.

  2. resolved Sep 16, 2026, 04:02 PM UTC

    This incident has been resolved.