dLocal incident
[Google Pay] Apparent incident with payment processing in multiple countries
dLocal experienced a minor incident on September 16, 2026 affecting Kenya - Payment Processors, lasting 30m. The incident has been resolved; the full update timeline is below.
Affected components
Kenya - Payment Processors
Update timeline
- investigating Sep 16, 2026, 04:12 PM UTC
We are currently investigating this issue.
- investigating Sep 16, 2026, 04:23 PM UTC
We are continuing to investigate this issue.
- investigating Sep 16, 2026, 04:24 PM UTC
We are continuing to investigate this issue.
- investigating Sep 16, 2026, 04:42 PM UTC
We are continuing to investigate this issue.
- resolved Sep 16, 2026, 04:42 PM UTC
This incident has been resolved.