dLocal incident
[BANCO BILBAO VIZCAYA ARGENTARIA COLOMBIA S.A. BBVA COLOMBIA] Apparent incident with payment processing in Colombia
dLocal experienced a minor incident on October 20, 2026 affecting Colombia - Payment Processors, lasting 48m. The incident has been resolved; the full update timeline is below.
Affected components
Colombia - Payment Processors
Update timeline
- investigating Oct 20, 2026, 04:04 AM UTC
We have identified some processing issues with BANCO BILBAO VIZCAYA ARGENTARIA COLOMBIA S.A. BBVA COLOMBIA in Colombia. We have contacted the processor and we will provide an update as soon as it becomes available.
- resolved Oct 20, 2026, 04:52 AM UTC
This incident has been resolved.