dLocal incident

[SANTANDER] Apparent incident with payment processing in Brazil

Minor Resolved View vendor source →

dLocal experienced a minor incident on September 5, 2026 affecting Brazil - Payment Processors, lasting 41m. The incident has been resolved; the full update timeline is below.

Started
Sep 05, 2026, 08:44 AM UTC
Resolved
Sep 05, 2026, 09:25 AM UTC
Duration
41m
Detected by Pingoru
Sep 05, 2026, 08:44 AM UTC

Affected components

Brazil - Payment Processors

Update timeline

  1. investigating Sep 05, 2026, 08:44 AM UTC

    We have identified some processing issues with Getnet in Brazil. We have contacted the processor and we will provide an update as soon as it becomes available.

  2. resolved Sep 05, 2026, 09:25 AM UTC

    This incident has been resolved.