dLocal incident

[EC] DeUna App Interruption

Major Resolved View vendor source →

dLocal experienced a major incident on September 4, 2026 affecting Ecuador - Payment Processors, lasting 36m. The incident has been resolved; the full update timeline is below.

Started
Sep 04, 2026, 07:42 PM UTC
Resolved
Sep 04, 2026, 08:18 PM UTC
Duration
36m
Detected by Pingoru
Sep 04, 2026, 07:42 PM UTC

Affected components

Ecuador - Payment Processors

Update timeline

  1. investigating Sep 04, 2026, 07:42 PM UTC

    DeUna App is curently facing issues, rejections and intermittence is presented.

  2. investigating Sep 04, 2026, 08:17 PM UTC

    We are continuing to investigate this issue.

  3. resolved Sep 04, 2026, 08:18 PM UTC

    This incident has been resolved.