Dizzion incident

Intermittent Issues Access Frame and Starting Sessions

Minor Resolved View vendor source →

Dizzion experienced a minor incident on January 23, 2026 affecting Frame Platform (use.difr.com), lasting 34m. The incident has been resolved; the full update timeline is below.

Started
Jan 23, 2026, 05:29 PM UTC
Resolved
Jan 23, 2026, 06:04 PM UTC
Duration
34m
Detected by Pingoru
Jan 23, 2026, 05:29 PM UTC

Affected components

Frame Platform (use.difr.com)

Update timeline

  1. investigating Jan 23, 2026, 05:29 PM UTC

    We are currently experiencing some intermittent issues when trying to access the Frame Platform and start new sessions. We are investigating the issue

  2. identified Jan 23, 2026, 05:37 PM UTC

    We have identified a performance issue on the Frame Platform that is causing some operations to take longer than expected. In some cases, this will also cause operations to time out. We are working on the issue, and it should be resolved shortly.

  3. monitoring Jan 23, 2026, 05:46 PM UTC

    We have added additional resources to the Frame Platform, and all operations have returned to normal. We will continue to monitor the Platform.

  4. resolved Jan 23, 2026, 06:04 PM UTC

    The Frame Platform performance issues have been resolved, and the platform is stable and functioning as expected.