Dizzion experienced a critical incident on August 3, 2026 affecting Frame Platform (deu.difr.com) and Frame Platform (use.difr.com), lasting 1h 17m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 03, 2026, 08:00 PM UTC
Dizzion is investigating an issue where when trying to reach use.difr.com, an error is intermittently presented. Dizzion is investigating and will provide an update in the next 60 minutes. As a workaround, users can use console.nutanix.com.
- monitoring Aug 03, 2026, 08:21 PM UTC
Dizzion has resolved an issue with the difr.com domain. Users may still experience issues accessing use.difr.com as the DNS changes propagate. Dizzion is monitoring for stability. If you are still experiencing issues, please try a DNS flush and reach out to Dizzion support if that does not resolve the issue for the user(s).
- resolved Aug 03, 2026, 09:17 PM UTC
Dizzion continues to observe stability on use.difr.com. We are marking this incident as resolved. If you continue to experience issues, please create a Dizzion Support ticket.