Dixa experienced a minor incident on May 31, 2025 affecting Search, lasting 3h 44m. The incident has been resolved; the full update timeline is below.
Affected components
Search
Update timeline
- investigating May 31, 2025, 01:28 PM UTC
We have received reports of instability in the platform. We are investigating the issue. Updates will follow
- investigating May 31, 2025, 01:33 PM UTC
We are experiencing some difficulties with Search functionality, for searching in conversations. We are investigating the matter.
- investigating May 31, 2025, 03:35 PM UTC
We are continuing to investigate this.
- monitoring May 31, 2025, 03:38 PM UTC
We are happy to inform, that our teams have deployed a fix for the issue. We will continue to monitor the results.
- resolved May 31, 2025, 05:13 PM UTC
All known issues to this incident have been resolved. We thank you for your patience and cooperation.