Dixa incident

Update delays on Conversation view and Real-Time Dashboard

Notice Resolved View vendor source →

Dixa experienced a notice incident on April 23, 2026 affecting Search and Dashboard, lasting 8m. The incident has been resolved; the full update timeline is below.

Started
Apr 23, 2026, 11:42 AM UTC
Resolved
Apr 23, 2026, 11:51 AM UTC
Duration
8m
Detected by Pingoru
Apr 23, 2026, 11:42 AM UTC

Affected components

SearchDashboard

Update timeline

  1. monitoring Apr 23, 2026, 11:42 AM UTC

    We're currently aware of an increased delay with data showing in the Conversation view and Real Time dashboard. Conversation offers are fully operational, but you might see conversations on the dashboard that have been offered already and/or outdated information on the Conversations view. We'll notify here when data ingestion has caught up.

  2. resolved Apr 23, 2026, 11:51 AM UTC

    Data ingestion has fully caught up and the Real-Time Dashboard, Search and Conversations pages are showing live data again.