Dixa incident

Some inbound text messages to Danish numbers don't reach Dixa

Minor Resolved View vendor source →

Dixa experienced a minor incident on June 14, 2024 affecting Inbound and SMS, lasting 6d 3h. The incident has been resolved; the full update timeline is below.

Started
Jun 14, 2024, 01:55 PM UTC
Resolved
Jun 20, 2024, 04:55 PM UTC
Duration
6d 3h
Detected by Pingoru
Jun 14, 2024, 01:55 PM UTC

Affected components

InboundSMS

Update timeline

  1. investigating Jun 14, 2024, 01:55 PM UTC

    We are currently investigating with our provider. We are sorry for the inconvenience this might cause.

  2. investigating Jun 17, 2024, 07:08 AM UTC

    We are continuing to investigate this issue.

  3. resolved Jun 20, 2024, 04:55 PM UTC

    We received the update from our provider that the issue was resolved. We are sorry for any inconvenience this has caused.