Dixa experienced a minor incident on July 28, 2024 affecting Analytics, lasting 13h 29m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 28, 2024, 03:43 PM UTC
We are experiencing some difficulties with analytics. Analytics services is failing and dashboard data is not up to date. We are investigating the matter. Next update at 16:12 UTC
- investigating Jul 28, 2024, 03:44 PM UTC
We are continuing to investigate this issue.
- investigating Jul 28, 2024, 04:12 PM UTC
We are continuing to investigate the matter. Next update at 16:35 UTC
- investigating Jul 28, 2024, 04:38 PM UTC
We are continuing to investigate this issue. Next update 17:30 UTC
- investigating Jul 28, 2024, 05:30 PM UTC
We are continuing to investigate this issue. Next update 18:30 UTC.
- investigating Jul 28, 2024, 06:46 PM UTC
We are continuing to investigate this issue. Next update 19:45 UTC.
- investigating Jul 28, 2024, 07:50 PM UTC
We are continuing to investigate this issue. Next update 20:45 UTC.
- identified Jul 28, 2024, 08:40 PM UTC
Our teams has now identified the issue. We are working on a fix, that will resolve the issue. We will provide more information soon. Next update at 21:30 UTC
- monitoring Jul 28, 2024, 09:32 PM UTC
We are happy to inform, that our teams have deployed a fix for the issue. We will continue to monitor the results of this fix.
- resolved Jul 29, 2024, 06:08 AM UTC
We are happy to inform, that our teams have deployed a fix for the issue. We will continue to monitor the results of this fix.