Dixa incident

Potential Call Receiving Issues for Norwegian Numbers

Minor Resolved View vendor source →

Dixa experienced a minor incident on October 31, 2024 affecting Inbound, lasting 1h 40m. The incident has been resolved; the full update timeline is below.

Started
Oct 31, 2024, 12:55 PM UTC
Resolved
Oct 31, 2024, 02:35 PM UTC
Duration
1h 40m
Detected by Pingoru
Oct 31, 2024, 12:55 PM UTC

Affected components

Inbound

Update timeline

  1. identified Oct 31, 2024, 12:55 PM UTC

    We are currently investigating potential issues with receiving calls to some Norwegian numbers. Our team is working to identify the root cause and will provide further updates as soon as possible. We apologize for any inconvenience and appreciate your patience as we work to resolve this issue.

  2. identified Oct 31, 2024, 01:05 PM UTC

    We have identified an issue affecting the receipt of some calls to Norwegian numbers. We are actively working on a resolution and will provide updates as we make progress. We apologize for any inconvenience and appreciate your patience.

  3. resolved Oct 31, 2024, 02:35 PM UTC

    The issue of receiving some calls to Norwegian numbers has been resolved. All services are now functioning as expected. Thank you for your patience, and we apologize for any inconvenience caused.