Dixa experienced a notice incident on April 2, 2025, lasting 1h 54m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Apr 02, 2025, 08:42 PM UTC
Some users are experiencing latency issues in the platform. We are investigating the issue.
- investigating Apr 02, 2025, 09:35 PM UTC
We are continuing to investigate reports of slowness in the agent interface, affecting some users.
- monitoring Apr 02, 2025, 10:24 PM UTC
We will continue monitoring platform performance.
- resolved Apr 02, 2025, 10:37 PM UTC
All reported issues have been investigated and resolved. We thank you for your patience and cooperation.