Discount Ninja experienced a major incident on July 31, 2021 affecting Checkout API and Admin (Reports), lasting 21m. The incident has been resolved; the full update timeline is below.
Affected components
Checkout APIAdmin (Reports)
Update timeline
- investigating Jul 31, 2021, 07:38 PM UTC
We are currently investigating an issue that is affecting the performance of discounted checkouts for some stores.
- investigating Jul 31, 2021, 07:48 PM UTC
We are continuing to investigate this issue.
- monitoring Jul 31, 2021, 07:50 PM UTC
The root cause of the issue has been identified. The infrastructure issue has been fixed and we are monitoring the results.
- monitoring Jul 31, 2021, 07:50 PM UTC
We are continuing to monitor for any further issues.
- resolved Jul 31, 2021, 07:59 PM UTC
This incident has been resolved.