Issue with redeeming Shopify discount code

Update timeline

1. investigating Aug 05, 2023, 12:32 PM UTC

   Note: this issue does not affect product and order discounts applied using functions or draft orders. Due to an update recently released by Shopify (https://www.shopify.com/editions/summer2023), Shopify discount codes are not properly applied to the checkout. While Discount Ninja is adding the code to the checkout url, Shopify is not applying it to the checkout properly for some stores. This affects merchants who rely on DN to apply free shipping using functions (since the app uses a discount code to do so). It also affects merchants who rely on DN to redeem Shopify discount codes in the cart using the Discount Ninja Cart Promotion Code Field. Note that this issue does not affect all stores; it seems this affects stores that are using the newer cart/checkout system (checkout prefix starts with c1-). We've notified Shopify.

2. resolved Aug 16, 2023, 01:22 PM UTC

   This issue is deemed resolved. If the above issue is affecting your store, we advise that you contact Shopify directly to ensure discount codes that are applied before checkout (for example using Shopify's native shareable discount url) are applied to the checkout.