Discount Ninja incident

Promotion events of March 13 and 14 are not displayed in reports

Minor Resolved View vendor source →

Discount Ninja experienced a minor incident on March 14, 2021 affecting Admin (Reports), lasting 3h 50m. The incident has been resolved; the full update timeline is below.

Started
Mar 14, 2021, 03:40 PM UTC
Resolved
Mar 14, 2021, 07:31 PM UTC
Duration
3h 50m
Detected by Pingoru
Mar 14, 2021, 03:40 PM UTC

Affected components

Admin (Reports)

Update timeline

  1. investigating Mar 14, 2021, 03:40 PM UTC

    We are currently investigating the issue.

  2. investigating Mar 14, 2021, 03:41 PM UTC

    We are continuing to investigate this issue.

  3. identified Mar 14, 2021, 05:20 PM UTC

    The issue has been identified and fixed. No data was lost. Servers are currently catching up to process all promotion events.

  4. monitoring Mar 14, 2021, 06:30 PM UTC

    Reports are up to date again. We're monitoring the situation.

  5. monitoring Mar 14, 2021, 06:31 PM UTC

    We are continuing to monitor for any further issues.

  6. resolved Mar 14, 2021, 07:31 PM UTC

    This incident has been resolved.