Discount Ninja incident

Some users may experience degraded performance issues with promotions due to an infrastructure performance issue in the product data subsystem.

Minor Resolved View vendor source →

Discount Ninja experienced a minor incident on March 16, 2021 affecting Checkout API and Promotion API and 1 more component, lasting 5h 26m. The incident has been resolved; the full update timeline is below.

Started
Mar 16, 2021, 03:26 PM UTC
Resolved
Mar 16, 2021, 08:53 PM UTC
Duration
5h 26m
Detected by Pingoru
Mar 16, 2021, 03:26 PM UTC

Affected components

Checkout APIPromotion APIProduct API

Update timeline

  1. investigating Mar 16, 2021, 03:26 PM UTC

    We are currently investigating the issue.

  2. monitoring Mar 16, 2021, 03:42 PM UTC

    A fix for the performance issue is in place. We're monitoring the situation.

  3. resolved Mar 16, 2021, 08:53 PM UTC

    This incident has been resolved.