Discount Ninja incident

Shopify checkout issue

Notice Resolved View vendor source →

Discount Ninja experienced a notice incident on September 1, 2022, lasting —. The incident has been resolved; the full update timeline is below.

Started
Sep 01, 2022, 09:54 AM UTC
Resolved
Aug 31, 2022, 05:00 PM UTC
Duration
Detected by Pingoru
Sep 01, 2022, 09:54 AM UTC

Update timeline

  1. resolved Sep 01, 2022, 09:54 AM UTC

    Shopify confirmed they ran into a problem with the cart to checkout route causing customers not to be able to reach the checkout for approximately 18 hours. The issue started on August 31 and it was reported as resolved on September 1st. More information and possible workarounds can be found here https://twitter.com/ShopifySupport/status/1564976605474299904,