Discount Ninja incident

Promotion API performance degradation

Minor Resolved View vendor source →

Discount Ninja experienced a minor incident on November 20, 2023 affecting Promotion API, lasting 32m. The incident has been resolved; the full update timeline is below.

Started
Nov 20, 2023, 06:58 PM UTC
Resolved
Nov 20, 2023, 07:30 PM UTC
Duration
32m
Detected by Pingoru
Nov 20, 2023, 06:58 PM UTC

Affected components

Promotion API

Update timeline

  1. investigating Nov 20, 2023, 06:58 PM UTC

    We are currently investigating the issue

  2. identified Nov 20, 2023, 07:17 PM UTC

    The issue has been identified and a fix has been implemented.

  3. monitoring Nov 20, 2023, 07:27 PM UTC

    A fix has been implemented and we're monitoring the results.

  4. resolved Nov 20, 2023, 07:30 PM UTC

    This incident has been resolved.