Discount Ninja incident

All systems down due to problem with Microsoft Azure data centers

Critical Resolved View vendor source →

Discount Ninja experienced a critical incident on July 19, 2024 affecting Checkout API and Admin (App) and 1 more component, lasting 3m. The incident has been resolved; the full update timeline is below.

Started
Jul 19, 2024, 06:29 AM UTC
Resolved
Jul 19, 2024, 06:33 AM UTC
Duration
3m
Detected by Pingoru
Jul 19, 2024, 06:29 AM UTC

Affected components

Checkout APIAdmin (App)Promotion APIAdmin (Reports)Log APIProduct API

Update timeline

  1. monitoring Jul 19, 2024, 06:29 AM UTC

    At approximately 21:56 UTC on 18 Jul 2024 an issue started affecting a subset of Microsoft Azure Storage clusters and compute resources in the Central US region (cf. https://azure.status.microsoft/en-us/status/history/), which hosts a number of resources that are critical to Discount Ninja. This caused all Discount Ninja services to become unavailable from 21:56 UTC on 18 Jul 2024 until 03:00 UTC on 19 Jul 2024.

  2. resolved Jul 19, 2024, 06:33 AM UTC

    The Microsoft Azure Storage issue has been resolved and Discount Ninja services are back online as of approximately 03:00 UTC on 19 Jul 2024.