Digital Pacific incident
Service Interruption - Reseller Hosting Server - vmres19.auserver.com.au
Digital Pacific experienced a notice incident on January 20, 2022 affecting Reseller Hosting, lasting 42m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jan 20, 2022, 12:26 AM UTC
Be advised our internal monitoring has indicated that the Reseller Hosting server vmres19.auserver.com.au is currently experiencing high load. This may be impacting access to your website, email services, ftp services and access to the cPanel control panel. Additionally this may be impacting access to the WHM Control panel. We are working to resolve this with top priority and will provide an update in 60 minutes, or if there is a significant change in the situation.
- monitoring Jan 20, 2022, 01:00 AM UTC
This server has been rebooted and is online again. A mysqlcheck is running to ensure MySQL databases are online.
- resolved Jan 20, 2022, 01:09 AM UTC
This incident has been resolved.