Digital Pacific incident

Networking incident - Dedicated Servers

Notice Resolved View vendor source →

Digital Pacific experienced a notice incident on February 3, 2023 affecting Dedicated Servers, lasting 6h 46m. The incident has been resolved; the full update timeline is below.

Started
Feb 03, 2023, 12:54 PM UTC
Resolved
Feb 03, 2023, 07:41 PM UTC
Duration
6h 46m
Detected by Pingoru
Feb 03, 2023, 12:54 PM UTC

Affected components

Dedicated Servers

Update timeline

  1. identified Feb 03, 2023, 12:54 PM UTC

    Our monitoring has detected a networking device has gone offline. This has impacted a small number of customer-dedicated servers.

  2. identified Feb 03, 2023, 04:50 PM UTC

    Our administrators have replaced the failed equipment and are in the process of bringing the affected customer servers back online.

  3. monitoring Feb 03, 2023, 05:25 PM UTC

    All affected customer servers are back online. We will continue to monitor the status of all services in the usual manner.

  4. resolved Feb 03, 2023, 07:41 PM UTC

    This incident has been resolved.