Digital Pacific incident

Emergency VPS Reboot - VPS02

Minor Resolved View vendor source →

Digital Pacific experienced a minor incident on February 8, 2023 affecting VPS Hosting, lasting 1d 3h. The incident has been resolved; the full update timeline is below.

Started
Feb 08, 2023, 12:05 AM UTC
Resolved
Feb 09, 2023, 03:19 AM UTC
Duration
1d 3h
Detected by Pingoru
Feb 08, 2023, 12:05 AM UTC

Affected components

VPS Hosting

Update timeline

  1. investigating Feb 08, 2023, 12:05 AM UTC

    Our systems administrators are performing an emergency reboot of the VPS host-node vps02.digitalpacific.com.au to resolve an issue on the underlying physical node. We expect customer VPS's to be back on-line within 15 to 45 minutes.

  2. monitoring Feb 08, 2023, 12:35 AM UTC

    The reboot has been completed and VPSes are back online. Servers are currently being monitored to ensure normal operation has resumed.

  3. resolved Feb 09, 2023, 03:19 AM UTC

    This incident has been resolved.