Digital Pacific incident

Performance Issues - Shared / Reseller / Premium Hosting

Minor Resolved View vendor source →

Digital Pacific experienced a minor incident on June 14, 2023 affecting Personal and Business Hosting and Reseller Hosting, lasting 2h 29m. The incident has been resolved; the full update timeline is below.

Started
Jun 14, 2023, 04:00 AM UTC
Resolved
Jun 14, 2023, 06:29 AM UTC
Duration
2h 29m
Detected by Pingoru
Jun 14, 2023, 04:00 AM UTC

Affected components

Personal and Business HostingReseller Hosting

Update timeline

  1. identified Jun 14, 2023, 04:00 AM UTC

    We are currently experiencing performance issues with certain cPanel Shared Hosting servers. The problem has been recognized, and we are addressing it with utmost urgency. We will provide further updates on this status page as additional information becomes available.

  2. identified Jun 14, 2023, 04:05 AM UTC

    We are continuing to work on a fix for this issue.

  3. monitoring Jun 14, 2023, 05:09 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jun 14, 2023, 06:29 AM UTC

    This incident has been resolved.