Digital Pacific incident

Service Interruption - Reseller Hosting Server - vmres11.auserver.com.au

Notice Resolved View vendor source →

Digital Pacific experienced a notice incident on July 12, 2023 affecting Reseller Hosting, lasting 1h 10m. The incident has been resolved; the full update timeline is below.

Started
Jul 12, 2023, 11:20 PM UTC
Resolved
Jul 13, 2023, 12:31 AM UTC
Duration
1h 10m
Detected by Pingoru
Jul 12, 2023, 11:20 PM UTC

Affected components

Reseller Hosting

Update timeline

  1. investigating Jul 12, 2023, 11:20 PM UTC

    Our internal monitoring has detected an issue with the Reseller Hosting server 'vmres11.auserver.com.au', which is currently experiencing downtime. As a result, you may be experiencing difficulties accessing your website, email services, FTP services, and the cPanel control panel. Our team is actively working on resolving this matter as a top priority. We will provide an update within 60 minutes or sooner if there are any significant changes in the situation.

  2. monitoring Jul 13, 2023, 12:05 AM UTC

    The server is now back online. We are currently conducting various checks on the server to ensure its stability and functionality.

  3. resolved Jul 13, 2023, 12:31 AM UTC

    This incident has been resolved.