Digital Pacific incident

cPanel access issues on vmcp69.digitalpacific.com.au

Major Resolved View vendor source →

Digital Pacific experienced a major incident on September 14, 2024 affecting Personal and Business Hosting, lasting 15h 2m. The incident has been resolved; the full update timeline is below.

Started
Sep 14, 2024, 03:33 PM UTC
Resolved
Sep 15, 2024, 06:35 AM UTC
Duration
15h 2m
Detected by Pingoru
Sep 14, 2024, 03:33 PM UTC

Affected components

Personal and Business Hosting

Update timeline

  1. investigating Sep 14, 2024, 03:33 PM UTC

    Websites hosted on the server vmcp69.digitalpacific.com.au are operating normally. However, access to cPanel is currently unavailable. We are actively investigating the issue and will provide updates on the status page as soon as more information is available.

  2. monitoring Sep 14, 2024, 08:04 PM UTC

    Server and services running fine. Able to SSH on the server and cpanel/WHM is working.

  3. resolved Sep 15, 2024, 06:35 AM UTC

    This incident has been resolved.