Digital Pacific incident

Websites & cPanel access issues on vmcp69.digitalpacific.com.au

Major Resolved View vendor source →

Digital Pacific experienced a major incident on September 15, 2024 affecting Personal and Business Hosting, lasting 8h 41m. The incident has been resolved; the full update timeline is below.

Started
Sep 15, 2024, 10:46 PM UTC
Resolved
Sep 16, 2024, 07:27 AM UTC
Duration
8h 41m
Detected by Pingoru
Sep 15, 2024, 10:46 PM UTC

Affected components

Personal and Business Hosting

Update timeline

  1. investigating Sep 15, 2024, 10:46 PM UTC

    Websites hosted on the server vmcp69.digitalpacific.com.au are not operating normally and access to cPanel is currently unavailable. We are actively investigating the issue and will provide updates on the status page as soon as more information is available.

  2. resolved Sep 16, 2024, 07:27 AM UTC

    The website hosted on "vmcp69.digitalpacific.com.au" are now operational, the server is stable, and the cPanel access issue has been resolved.