Digitail incident

Platform slowness

Minor Resolved View vendor source →

Digitail experienced a minor incident on October 29, 2024 affecting Current status by service (PIMS Portal), lasting 3h 27m. The incident has been resolved; the full update timeline is below.

Started
Oct 29, 2024, 01:11 PM UTC
Resolved
Oct 29, 2024, 04:38 PM UTC
Duration
3h 27m
Detected by Pingoru
Oct 29, 2024, 01:11 PM UTC

Affected components

Current status by service (PIMS Portal)

Update timeline

  1. investigating Oct 29, 2024, 01:11 PM UTC

    Platform is extremely slow due to issues in the caching layer

  2. resolved Oct 29, 2024, 04:38 PM UTC

    Caching issue was resolved