Digitail incident

Platform slowness

Minor Resolved View vendor source →

Digitail experienced a minor incident on October 30, 2024 affecting Current status by service (PIMS Portal), lasting 1h 43m. The incident has been resolved; the full update timeline is below.

Started
Oct 30, 2024, 02:26 PM UTC
Resolved
Oct 30, 2024, 04:09 PM UTC
Duration
1h 43m
Detected by Pingoru
Oct 30, 2024, 02:26 PM UTC

Affected components

Current status by service (PIMS Portal)

Update timeline

  1. investigating Oct 30, 2024, 02:26 PM UTC

    Platform is extremely slow due to issues in the caching layer

  2. resolved Oct 30, 2024, 04:09 PM UTC

    We have fixed our caching layer issues.