Digitail incident

Degraded performance

Minor Resolved View vendor source →

Digitail experienced a minor incident on May 5, 2025 affecting Current status by service (PIMS Portal), lasting 10m. The incident has been resolved; the full update timeline is below.

Started
May 05, 2025, 12:10 PM UTC
Resolved
May 05, 2025, 12:20 PM UTC
Duration
10m
Detected by Pingoru
May 05, 2025, 12:10 PM UTC

Affected components

Current status by service (PIMS Portal)

Update timeline

  1. investigating May 05, 2025, 12:10 PM UTC

    The platform is slow for some of our users. A routine data update took longer than expected, causing users to experience slowness

  2. resolved May 05, 2025, 12:20 PM UTC

    We have completed the data related process and the platform is back to normal.