Digistorm incident

Customer Support Phone Lines Temporarily Unavailable

Notice Resolved View vendor source →

Digistorm experienced a notice incident on August 17, 2025 affecting AU Region and Digistorm App and 1 more component, lasting 7h 53m. The incident has been resolved; the full update timeline is below.

Started
Aug 17, 2025, 10:58 PM UTC
Resolved
Aug 18, 2025, 06:51 AM UTC
Duration
7h 53m
Detected by Pingoru
Aug 17, 2025, 10:58 PM UTC

Affected components

AU RegionDigistorm AppCRMFormsEU RegionSchoolbox AppEmailUS RegionEdumate AppEvents

Update timeline

  1. identified Aug 17, 2025, 10:58 PM UTC

    We are currently experiencing an outage with our phone lines and are working with our service provider to resolve the issue. In the interim, you can still contact our support team through the Community Hub or by email at [email protected].

  2. resolved Aug 18, 2025, 06:51 AM UTC

    This incident has been resolved.