Digistorm experienced a critical incident on July 7, 2026 affecting Schoolbox App, lasting 3h 45m. The incident has been resolved; the full update timeline is below.
Affected components
Schoolbox App
Update timeline
- investigating Jul 07, 2026, 11:28 PM UTC
We are aware of an issue affecting login for some schools using Schoolbox-integrated apps. We are actively investigating and working to resolve this as quickly as possible.
- resolved Jul 08, 2026, 03:14 AM UTC
Some customers experienced issues with their Schoolbox connection following recent security improvements to the API. Affected customers will receive remediation instructions from Schoolbox shortly, these will need to be applied before the next major Schoolbox update to ensure the connection continues to function as expected. If you have any questions, please contact the Schoolbox or Digistorm support teams.