Digistorm Outage History

Digistorm is up right now

Digistorm had 6 outages in the last 2 years totaling 50h 37m of downtime — averaging 0.2 incidents per month.

There were 6 Digistorm outages since August 17, 2025 totaling 50h 37m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.digistorm.com

Major July 2, 2026

Funnel Outage

Detected by Pingoru
Jul 02, 2026, 06:40 AM UTC
Resolved
Jul 02, 2026, 07:57 AM UTC
Duration
1h 17m
Affected: CRMFormsEmailEventsBookingsAutomationsPaymentsAPI
Timeline · 2 updates
  1. investigating Jul 02, 2026, 06:40 AM UTC

    We are currently investigating reports that Funnel is unavailable or returning an error.

  2. resolved Jul 02, 2026, 07:57 AM UTC

    Funnel is back online. We have resolved the issue that was causing Funnel to be unavailable or return an error. We apologise for any inconvenience caused.

Read the full incident report →

Critical June 17, 2026

Website Email Outage

Detected by Pingoru
Jun 17, 2026, 01:30 AM UTC
Resolved
Jun 18, 2026, 04:19 AM UTC
Duration
1d 2h
Affected: AU RegionEU RegionUS RegionSG Region
Timeline · 3 updates
  1. investigating Jun 17, 2026, 01:30 AM UTC

    We're currently experiencing an issue where all website emails are failing to send. Our team is actively investigating and will provide an update shortly.

  2. monitoring Jun 17, 2026, 07:04 AM UTC

    A fix has been implemented and we are currently monitoring to confirm no further issues.

  3. resolved Jun 18, 2026, 04:19 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice April 30, 2026

Funnel - Emails

Detected by Pingoru
Apr 30, 2026, 11:47 PM UTC
Resolved
May 01, 2026, 04:01 AM UTC
Duration
4h 13m
Affected: Email
Timeline · 4 updates
  1. investigating Apr 30, 2026, 11:47 PM UTC

    We’ve identified an issue impacting Funnel emails for schools and are actively investigating to resolve it.

  2. identified May 01, 2026, 12:01 AM UTC

    We’ve identified the issue impacting Funnel emails for schools and are working on resolving it.

  3. monitoring May 01, 2026, 12:59 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved May 01, 2026, 04:01 AM UTC

    This incident has been resolved. Thank you so much for your patience.

Read the full incident report →

Notice January 30, 2026

Website Outage

Detected by Pingoru
Jan 30, 2026, 05:17 AM UTC
Resolved
Jan 30, 2026, 12:37 PM UTC
Duration
7h 19m
Affected: AU RegionEU RegionUS RegionSG Region
Timeline · 3 updates
  1. investigating Jan 30, 2026, 05:17 AM UTC

    We are currently investigating reports that some websites are experiencing downtime. We’ll share updates as soon as we have them.

  2. monitoring Jan 30, 2026, 07:15 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jan 30, 2026, 12:37 PM UTC

    The incident has bee resolved. Thank you for your patience.

Read the full incident report →

Notice October 28, 2025

Digistorm Funnel - Degraded performance

Detected by Pingoru
Oct 28, 2025, 04:05 AM UTC
Resolved
Oct 28, 2025, 07:09 AM UTC
Duration
3h 4m
Affected: CRMFormsEmailEventsBookingsAutomationsPaymentsAPI
Timeline · 6 updates
  1. investigating Oct 28, 2025, 04:05 AM UTC

    We’re currently experiencing degraded performance issues with Funnel. Rest assured, our team is working hard behind the scenes to restore normal performance levels.

  2. investigating Oct 28, 2025, 04:05 AM UTC

    We are continuing to investigate this issue.

  3. investigating Oct 28, 2025, 04:08 AM UTC

    We are continuing to investigate this issue.

  4. identified Oct 28, 2025, 05:43 AM UTC

    The issue has been identified and Funnel's performance is improving.

  5. monitoring Oct 28, 2025, 06:17 AM UTC

    Our team has investigated and resolved the issue, and Funnel is being monitored for stability. We thank you for your patience and continued support.

  6. resolved Oct 28, 2025, 07:09 AM UTC

    Funnel is fully operational and the identified issue is resolved.

Read the full incident report →

Notice August 17, 2025

Customer Support Phone Lines Temporarily Unavailable

Detected by Pingoru
Aug 17, 2025, 10:58 PM UTC
Resolved
Aug 18, 2025, 06:51 AM UTC
Duration
7h 53m
Affected: AU RegionDigistorm AppCRMFormsEU RegionSchoolbox AppEmailUS RegionEdumate AppEventsApp OAuthSG RegionBookingseduapp.com.auAutomationsNotification ManagerAbsentee FormPaymentsVeracross AppAPI
Timeline · 2 updates
  1. identified Aug 17, 2025, 10:58 PM UTC

    We are currently experiencing an outage with our phone lines and are working with our service provider to resolve the issue. In the interim, you can still contact our support team through the Community Hub or by email at [email protected].

  2. resolved Aug 18, 2025, 06:51 AM UTC

    This incident has been resolved.

Read the full incident report →