Digistorm Outage History

Digistorm had 6 outages in the last 2 years totaling 30h 58m of downtime — averaging 0.2 incidents per month.

There were 6 Digistorm outages since June 19, 2025 totaling 30h 58m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.digistorm.com

Notice April 30, 2026

Funnel - Emails

Detected by Pingoru: Apr 30, 2026, 11:47 PM UTC
Resolved: May 01, 2026, 04:01 AM UTC
Duration: 4h 13m

Affected: Email

Timeline · 4 updates

investigating Apr 30, 2026, 11:47 PM UTC

We’ve identified an issue impacting Funnel emails for schools and are actively investigating to resolve it.
identified May 01, 2026, 12:01 AM UTC

We’ve identified the issue impacting Funnel emails for schools and are working on resolving it.
monitoring May 01, 2026, 12:59 AM UTC

A fix has been implemented and we are monitoring the results.
resolved May 01, 2026, 04:01 AM UTC

This incident has been resolved. Thank you so much for your patience.

Read the full incident report →

Notice January 30, 2026

Website Outage

Detected by Pingoru: Jan 30, 2026, 05:17 AM UTC
Resolved: Jan 30, 2026, 12:37 PM UTC
Duration: 7h 19m

Affected: AU RegionEU RegionUS RegionSG Region

Timeline · 3 updates

investigating Jan 30, 2026, 05:17 AM UTC

We are currently investigating reports that some websites are experiencing downtime. We’ll share updates as soon as we have them.
monitoring Jan 30, 2026, 07:15 AM UTC

A fix has been implemented and we are monitoring the results.
resolved Jan 30, 2026, 12:37 PM UTC

The incident has bee resolved. Thank you for your patience.

Read the full incident report →

Notice October 28, 2025

Digistorm Funnel - Degraded performance

Detected by Pingoru: Oct 28, 2025, 04:05 AM UTC
Resolved: Oct 28, 2025, 07:09 AM UTC
Duration: 3h 4m

Affected: CRMFormsEmailEventsBookingsAutomationsPaymentsAPI

Timeline · 6 updates

investigating Oct 28, 2025, 04:05 AM UTC

We’re currently experiencing degraded performance issues with Funnel. Rest assured, our team is working hard behind the scenes to restore normal performance levels.
investigating Oct 28, 2025, 04:05 AM UTC

We are continuing to investigate this issue.
investigating Oct 28, 2025, 04:08 AM UTC

We are continuing to investigate this issue.
identified Oct 28, 2025, 05:43 AM UTC

The issue has been identified and Funnel's performance is improving.
monitoring Oct 28, 2025, 06:17 AM UTC

Our team has investigated and resolved the issue, and Funnel is being monitored for stability. We thank you for your patience and continued support.
resolved Oct 28, 2025, 07:09 AM UTC

Funnel is fully operational and the identified issue is resolved.

Read the full incident report →

Notice August 17, 2025

Customer Support Phone Lines Temporarily Unavailable

Detected by Pingoru: Aug 17, 2025, 10:58 PM UTC
Resolved: Aug 18, 2025, 06:51 AM UTC
Duration: 7h 53m

Affected: AU RegionDigistorm AppCRMFormsEU RegionSchoolbox AppEmailUS RegionEdumate AppEventsApp OAuthSG RegionBookingseduapp.com.auAutomationsNotification ManagerAbsentee FormPaymentsVeracross AppAPI

Timeline · 2 updates

identified Aug 17, 2025, 10:58 PM UTC

We are currently experiencing an outage with our phone lines and are working with our service provider to resolve the issue. In the interim, you can still contact our support team through the Community Hub or by email at [email protected].
resolved Aug 18, 2025, 06:51 AM UTC

This incident has been resolved.

Read the full incident report →

Notice July 1, 2025

EduAPP CMS - Degraded Performance

Detected by Pingoru: Jul 01, 2025, 11:39 PM UTC
Resolved: Jul 02, 2025, 06:11 AM UTC
Duration: 6h 32m

Affected: eduapp.com.au

Timeline · 4 updates

identified Jul 01, 2025, 11:39 PM UTC

The EduAPP content management system for our app is currently experiencing degraded performance, our engineering team are currently investigation the root cause.
monitoring Jul 02, 2025, 12:06 AM UTC

A resolution has been applied to resolve the performance degradation, we are continuing to monitor the system to ensure no regressions or ongoing impacts occur.
monitoring Jul 02, 2025, 02:08 AM UTC

We are continuing to monitor for any further issues.
resolved Jul 02, 2025, 06:11 AM UTC

The EduAPP content management system incident has been resolved.

Read the full incident report →

Notice June 19, 2025

Funnel - Outage

Detected by Pingoru: Jun 19, 2025, 04:47 AM UTC
Resolved: Jun 19, 2025, 06:42 AM UTC
Duration: 1h 55m

Affected: CRMFormsEmailEventsBookingsAutomationsPaymentsAPI

Timeline · 2 updates

investigating Jun 19, 2025, 04:47 AM UTC

We are currently investigating reports that Funnel is unavailable or returning an error.
resolved Jun 19, 2025, 06:42 AM UTC

This incident is now resolved. Thank you for your patience.

Read the full incident report →