Digimind incident

DIGIMIND INTELLIGENCE_Service Degradation: Data Collection Volume Issues

Minor Resolved View vendor source →

Digimind experienced a minor incident on May 27, 2025 affecting Monitoring, lasting 5h 19m. The incident has been resolved; the full update timeline is below.

Started
May 27, 2025, 08:25 AM UTC
Resolved
May 27, 2025, 01:45 PM UTC
Duration
5h 19m
Detected by Pingoru
May 27, 2025, 08:25 AM UTC

Affected components

Monitoring

Update timeline

  1. identified May 27, 2025, 08:25 AM UTC

    Dear Customer, We are aware of an ongoing issue impacting our data collection systems. This may result in lower data collection volume on last two days. Our R&D team is working diligently to address this shortly, and restore normal service. Thank you for your patience and your understanding. Kind regards, Your Support Team

  2. resolved May 27, 2025, 01:45 PM UTC

    Dear Customer, The situation is back to normal. Delayed alerts are being caught up and the collection volume is increasing again. We apologize for any inconvenience this issue may have caused. Don’t hesitate to get in touch with [email protected] if you have any questions. Kind regards, Your Support Team