Digi.me experienced a critical incident on July 30, 2020 affecting Application and UI and Web Services and 1 more component, lasting 1h 36m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Jul 30, 2020, 08:26 PM UTC
The Digi Cloud Operations Team has observed a service disruption impacting the entire application and is currently working to resolve the issue. Updates will be provided to this page as more information becomes available. Thank you for your continued business and patience.
- monitoring Jul 30, 2020, 08:48 PM UTC
The Digi Cloud Operations Team has stabilized the service disruption issue and is monitoring the platform. Thank you for your continued business and patience during this incident.
- resolved Jul 30, 2020, 10:02 PM UTC
The Digi Cloud Operations Team has resolved the service disruption issue. The problem began on July 30th 2020 at 20:17 UTC and was resolved by July 30th 2020 at 20:39 UTC. During this time, Customers may have experienced difficulty accessing the Application UI, devices, or device data. Corrective measures have been successful; normal performance has been restored. Thank you for your continued business and patience during this incident.